We offer delivery Australia Wide. We use a selection of couriers services, which are selected based on the size of your parcel and the distance it has to travel. Please note we cannot deliver to a PO Box or a Parcel Locker address.
Once your order is dispatched, a notification is sent via email on the tracking details of your parcel. Please allow 2-5 business days for metro delivery and 4-8 business days for regional areas.
Please note: These are industry averages and delays may occur during holidays and peak periods. Deliveries to remote areas are subject to local transport schedules and may encounter extended delays.
Pick Up and In-store Purchase
You can pick up your order from our Sydney warehouse between 9am to 5pm normal business days. We also have a small showroom where you can purchase over the counter and pay using our EFTPOS facility. Our warehouse address is Unit 6, 14 Childs Rd. Chipping Norton NSW 2170.
We are constantly updating our range of products and pre-order facility is offered to customers to secure upcoming delivery of new products. The most accurate estimated availability date is offered, however this may change without notice. We regularly update delivery information on our website.
High Value Orders
We reserve the right to request for additional identification in relation to orders and payment received, particularly for high value orders. This is for the protection of the business and the card holders against unauthorized use of the card holders account.
In the case of large or bulky parcels, our customer service may contact you should there be any additional freight costs incurred.